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KAPA ONE
World's First WhatsApp-Native Business Operating System
🏨️ KAPA ONE Hotels — Hotel & Hospitality Workforce Management

Manage Your Hotel Entirely From WhatsApp

Housekeeping, front office, staff attendance and daily operations — all via WhatsApp. No new app. No training. Live in hours.

★★★★★ Rated 4.9/5 by 75+ hotels and resorts
KAPA ONE Hotels — Property Hub
🏨️ Palm Bay Resort
● Live
87%
Occupancy
124
Guests
18
Rooms Cleaning
RM 8,400
Revenue
🧺 Housekeeping Status by Floor
Floor 3 — 12 Rooms
Cleaning
Floor 5 — 10 Rooms
Ready ✓
Floor 8 — 8 Rooms
Inspection
📱 Guest Requests Queue
Extra Towels — Room 412
Pending
Room Service — Room 501
Delivered ✓
AC Repair — Room 220
In Progress
Powering hotels and resorts across Malaysia

KAPA ONE Hotels is the complete WhatsApp-Native Hospitality Workforce System — housekeeping, front office, staff attendance and payroll all running inside the app your team already uses every day. No downloads. No training. No IT department required.

🏨️ One System, Every Role

Every Role In Your Hotel.
One WhatsApp Number.

General managers, front office, housekeeping, guest services and finance each get exactly what they need from KAPA ONE Hotels — without ever leaving WhatsApp.

See Your Entire Hotel at a Glance

Full visibility across occupancy, housekeeping and staff — daily revenue reports, a performance dashboard and staff overview delivered straight to WhatsApp.

Daily Revenue Reports Occupancy Dashboard Staff Overview Housekeeping Summary Leave Approvals
See General Manager Features →
Occupancy Today82%
Staff On Duty38 / 42
Rooms Pending Cleaning6
Monthly RevenueRM 540,000

Coordinate Check-Ins, Staff and Requests in Real Time

Manage front desk shifts, assign guest requests and coordinate with housekeeping — all from a single WhatsApp message.

Shift Scheduling Guest Request Routing Staff Check-In/Out Task Assignment Room Status Sync
See Front Office Manager Features →
Check-Ins Today24
Guest Requests Open5
Front Desk Staff On Duty6 / 6
Requests Resolved Today19

Track Every Room From Dirty to Ready

Assign room cleaning tasks, track status in real time and report maintenance issues — all coordinated through WhatsApp.

Room Task Assignment Status Updates Maintenance Reporting Inventory Alerts Photo Proof
See Housekeeping Features →
Rooms Cleaned Today44
Rooms Pending6
Maintenance Issues Reported2
Avg. Cleaning Time22 min

One Number for Every Guest-Facing Team Member

Check in for shifts, view assigned guest requests and report issues — all from the same WhatsApp number staff already use every day.

WhatsApp Check-In View Assignments Report Issues OT Requests Shift Swap Requests
See Guest Services Staff Features →
Staff Checked In38 / 42
Requests Assigned Today31
Issues Reported1
OT Requests Pending3

Track Every Ringgit Across Hotel Operations

Reconcile daily revenue, track supplier invoices and get consolidated financial reports — all generated automatically and delivered to WhatsApp.

Daily Revenue Reconciliation Supplier Invoices Payroll Processing Monthly P&L Expense Claims
See Finance Features →
Today's RevenueRM 18,400
Pending Supplier PaymentsRM 22,000
Payroll This MonthRM 214,000
Expense Claims This Month16
🎯 Getting Started

Ease Into a New
Way of Working

📱

Connect your number

Link your existing business WhatsApp number — no new number, no app switch for your team.

⚙️

Configure your workflows

We set up attendance rules, approval chains and payroll settings to match how your business runs.

👥

Invite your team

Every staff member gets a welcome message on WhatsApp — they're working within minutes.

🚀

Go live and grow

Add departments, branches and new modules any time as your business scales — no migration needed.

🛡️ Reliable by Design

A Platform You Can
Depend On

Seamless Launch

Our step-by-step onboarding gets you live in under an hour. Start with one module or all of them — scale up without procurement headaches.

💬

Dependable Support

Get responsive technical support from our team, plus dedicated onboarding assistance for every new client we bring on board.

🔒

Your Security, Our Priority

With 99.9% uptime, every connection to our servers uses industry-standard encryption to keep your business data protected.

⚙ One Intelligent Platform

Everything Your Business Runs On,
In a Single System

Manage Employees, Projects, Attendance, Invoicing, CRM, HR and Finance — all in one intelligent platform connected directly to WhatsApp.

👥
Employees
📋
Projects
Attendance
📄
Invoicing
🤝
CRM
💼
HR
💰
Finance
📱

KAPA One works on YOUR business WhatsApp number

No new app for your staff to download. They simply message your existing business WhatsApp number, and KAPA One handles attendance, leave, payroll, tasks, invoices and more — automatically, in the background.

✨ See It In Action

Every Part of Your Hotel,
Automated Through WhatsApp

From the front desk to housekeeping, management to finance — every role gets exactly what they need, delivered straight to WhatsApp.

✅ Check In
📍 Front Desk - Verified
⌛ 6:58 AM ✓✓
⚠️ 2 staff not checked in
Staff Attendance
WhatsApp Staff Attendance
Check in and out for every shift with automated late tracking and instant shortage alerts.
🧺 Room 412
Status: Cleaning
✅ Ready for Inspection
Housekeeping Tasks
Housekeeping Task Management
Assign room cleaning tasks, track status in real time and report maintenance issues from WhatsApp.
📱 New Request
Extra Towels - Room 305
✅ Delivered ✓
Guest Requests
Guest Request Routing
Route guest requests to the right team instantly, with status updates until resolved.
📋 New Task Assigned
Airport Pickup - 3 PM
✅ Completed ✓
Task Management
Front Office Task Management
Assign and track front office and support tasks, completed with a tap the moment work is done.
💰 Payslip Ready
Net: RM 3,640.00
EPF + SOCSO calculated ✓
Payroll
Automated Payroll
Staff payroll calculated automatically every month, with payslips delivered directly to WhatsApp.
⏰ VIP Arrival in 30 Min
Room 501, Suite
📊 10 PM Revenue Report Sent ✓
Smart Notifications
Smart Notifications
Automatic shift reminders, VIP arrival alerts and daily reports — sent without anyone lifting a finger.
🧾 Expense Claim
Supplies - RM 75.00
✅ Approved by Finance
Expense Claims
Expense Claims
Snap a photo of a receipt and submit instantly — finance approves with one tap, fully logged.
Room Turnaround95%
Guest Satisfaction92%
KAPA Hub Dashboard
KAPA Hub Dashboard
A real-time view of occupancy, housekeeping and staff, on a dashboard that works on desktop or mobile.
⚡ The KAPA One Difference

Why KAPA One Is Different From
Traditional ERP, CRM & Payroll Tools

Traditional business software requires new apps, weeks of training, and IT teams to manage. KAPA One eliminates all of that by working entirely inside WhatsApp.

Capability KAPA One Traditional ERP Standalone Payroll Tool Generic CRM
Works on WhatsApp natively Yes
No app download for staff Yes
Setup time Under 1 hour Weeks to months Days to weeks Days to weeks
Staff training required None Extensive Moderate Moderate
GPS attendance & field tracking Built-in Add-on module
AI invoice & document extraction Built-in Add-on module
Quotation approval workflow Built-in Custom config Partial
Automated WhatsApp reminders Native Via integration
IT department required No Usually yes Sometimes Sometimes
Real-time management dashboard KAPA HUB included Limited
👥 Built for Every Role

HR, Managers and Accountants —
All Working from WhatsApp

GPS Attendance
Location-verified check-in and checkout with automated reminders.
🌴
Leave Management
8 leave types with instant WhatsApp approval workflow for HR.
💰
Automated Payroll
Full statutory compliance with automatic deduction calculations.
Overtime Tracking
Multi-tier OT rates with manager approval and payroll sync.
🧾
Expense Claims
Receipt photo capture with instant Accounts approval routing.
📋
Task Management
Manager-led multi-staff scheduling with smart time slots.
📍
GPS Anti-Fraud
Radius verification at customer locations for field staff.
🤖
AI Work Reports
Auto-generated professional summaries from field notes.
📄
Quotation System
Branded PDF quotes with built-in director approval flow.
📧
Invoice AI
Automatic extraction and reminder tracking from email inbox.
⚠️
Discipline Engine
Automated warning notices based on attendance patterns for HR.
📊
KAPA HUB Dashboard
Real-time management portal with full data visibility for Directors.
🏢 Industries We Serve

Trusted Across Every
Hospitality Setting

From boutique hotels to large resorts, KAPA ONE Hotels adapts to the unique operational needs of your property.

🏨️
Hotels
City HotelsBusiness HotelsBudget Hotels
🌴
Resorts
Beach ResortsIsland ResortsGolf Resorts
🏙️
Serviced Apartments
Extended StayCorporate HousingServiced Suites
🏤️
Boutique Hotels
Heritage HotelsDesign HotelsIndependent Properties
🏠
Hostels
Backpacker HostelsBudget StaysYouth Hostels
🎉
Event Venues
Banquet HallsConference CentresWedding Venues
📊 Your Data, Always Visible

All Data Stored Securely
in KAPA HUB

Every check-in, leave request, invoice and quotation processed through WhatsApp is automatically recorded in your KAPA HUB dashboard — accessible anytime, anywhere.

Real-Time Data Sync

Every WhatsApp action updates your KAPA HUB dashboard instantly — no delays, no manual entry.

Complete Audit Trail

Every approval, payment and task is logged with full timestamps and history.

Role-Based Access

Directors see everything; managers, HR and accounts see only what's relevant to them.

Secure Cloud Storage

Bank-grade encryption with automated backups — your business data is always protected.

Exportable Reports

Generate attendance, payroll and financial reports in just a few clicks.

Palm Bay Resort Hub — Weekly Overview
● Synced
84%
Avg Occupancy
93%
Housekeeping Efficiency
91%
Guest Satisfaction
Weekly Occupancy Trend
Mon
Tue
Wed
Thu
Fri
Sat
Sun
⚡ How It Works

From Sign-Up to Go-Live
In Under an Hour

1
Choose Your Plan
Select the package that matches your team size and operational needs.
2
We Connect Your Number
KAPA One is configured to run on your existing business WhatsApp number.
3
Staff Get Invited
Each team member receives a WhatsApp welcome message — that's it.
4
Go Live Instantly
No training, no downloads. Your team is productive from message one.
📈 Real Results

Measurable Impact From
Day One

0
Hotels & Resorts
0
Hospitality Staff
0
Guest Requests
0
Uptime
💰 Choose Your Plan

Plans That Grow
With Your Business

All plans include KAPA HUB Dashboard, WhatsApp Native access & free software updates.
No hidden fees. Cancel anytime.

📊KAPA Hub
👥KAPA HR
📋KAPA CRM
💵KAPA Finance
💳KAPA Payroll
🤖AiBo AI
WhatsApp
🚀
GUESTHOUSE
RM 449/month
Setup Fee: RM 3,499

Perfect for boutique hotels, hostels & small properties

Guesthouse Features
  • Up to 30 rooms, 15 staff
  • Staff Attendance
  • Housekeeping Task Management
  • Guest Request via WhatsApp
  • Daily Revenue Report to Owner
  • Basic Hub Dashboard
Get Started with Guesthouse →
🏢
RESORT ENTERPRISE
RM 1,999/month
Setup Fee: RM 14,999

Ideal for hotel groups, chains & large hospitality networks

Everything in Hotel Pro, plus:
  • Unlimited rooms & staff
  • Multi-property Management
  • Event & Banquet Management
  • Channel Manager Integration
  • Revenue Management Reports
  • Dedicated Support
  • Custom Integrations
Contact Sales →
☁️
Additional Cloud Storage

Store invoices, documents, images, AI processed files, reports, attachments and more securely in the cloud.

+50 GB
RM20 /month
+100 GB
RM35 /month
+250 GB
RM75 /month
+500 GB
RM150 /month
+1 TB
RM250 /month
Custom
Contact Sales
💬 Customer Stories

Trusted by Hospitality Leaders
Across Malaysia

★★★★★
"Housekeeping used to run on radio calls and guesswork. Now every room's status is updated in real time and I can see turnaround at a glance."
N
Nora Idris
General Manager, Palm Bay Resort
★★★★★
"Guest requests used to get lost between shifts. Now every request routes instantly to the right team and nothing falls through the cracks."
F
Farid Azman
Front Office Manager, Regency Suites
★★★★★
"Payroll for our 40-person team used to take two full days every month. It's now fully automated and payslips go straight to WhatsApp."
L
Lily Chong
Director, Harborview Hotel
❓ FAQ

Frequently Asked
Questions

How does staff attendance work for hotel staff? +
Staff check in and out directly from WhatsApp for each shift, with attendance data feeding into payroll and shift coverage reports automatically.
Can housekeeping update room status from WhatsApp? +
Yes. Housekeeping staff mark rooms as cleaned, inspected or ready directly from WhatsApp, and front office sees the updated status instantly.
How are guest requests routed to the right team? +
Guest requests are routed instantly to the relevant department via WhatsApp, with status tracked until the request is resolved.
Is payroll automated for hotel staff? +
Yes. Payroll is calculated automatically based on attendance and shifts worked, with payslips delivered directly to each employee's WhatsApp.
Can we report maintenance issues from WhatsApp? +
Yes. Any staff member can report a maintenance issue with photos attached, and it's routed to the maintenance team instantly.
How does daily revenue reconciliation work? +
Room, F&B and service revenue is reconciled daily against bookings, with a report delivered automatically to management.
Can we manage multiple hotel properties? +
Yes. KAPA ONE Hotels supports multi-property operations with consolidated reporting from one WhatsApp number.
Is guest and staff data secure? +
All data is stored securely in your dedicated KAPA HUB instance, accessible only to authorized staff and management.
How long does setup take for a hotel or resort? +
Most properties are fully live within a few hours. Our team configures your departments, staff list and workflows for you.

Ready to Run Your Hotel
From WhatsApp?

Join 75+ hotels and resorts already running their operations on their own WhatsApp number with KAPA ONE Hotels. Get started in minutes.

Get Started Talk to Sales
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